Terms of Use & Privacy Policy

Our company details are as follows:

DEVETZIS VASILEIOS

A.F.M.: 069814857

D.O.Y.: VOLOU

G.E.M.: 000151292944000

CITY: ALMYROS

STREET: VALAMOTOPOULOU 13

Postal Code 37100

The design of the woodytalk.gr website allows you to browse it and make your purchases without registering (check out as a guest). During an order, we will ask for your full name, the address to which you want the products sold to be shipped, your landline phone number (or any other phone number you want that will be used to better serve you), your email address and in case you choose to make your payments by credit card and its number and expiry date.

The management and protection of the personal data of the visitor / user of woodytalk.gr services is subject to the relevant provisions of the Greek legislation for the protection of the individual and the protection of personal data.

woodytalk.gr undertakes not to provide third parties with its customer information in any way and for any use.

woodytalk.gr in no way stores and maintains in any way information such as accounts or card numbers of its customers, in addition to your personal information related to your order and remaining in our system in order to have a history of orders.

Make sure you agree with the following terms and conditions because your further use and browsing of our website woodytalk.gr implies your express and unconditional consent and agreement with them.

Terms

woodytalk.gr reserves the right to unilaterally modify or renew the present terms and conditions of transactions according to its needs. Our website undertakes the obligation to inform users of any modifications as well as any change.

Limitation of Liability

woodytalk.gr, in the context of its transactions from the online store, is not responsible and has no obligation to compensate for any possible damage or loss resulting from the cancellation of orders, from the non-execution or from the delay of their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but informs the interested customer based on the data kept about the availability or non-availability and undertakes, in the event of a change in these data, to promptly inform the customers of the non-availability in such a case bears no further responsibility.

Intellectual property rights

The website woodytalk.gr is the official online store of the DEVETZI VASILIO company (hereinafter the Company). All the content of the website and the services of the online store that have been introduced to the internet are the intellectual property of the Company and are protected by Greek, Community and international laws on intellectual and industrial property.

Accordingly, none of these elements of our website may be sold, copied, reproduced, modified, transmitted, republished and/or distributed, in whole or in part, in any way or medium, unless the company consents in writing as mentioned below.

It is forbidden to mislead the public in any way about the real owner of the content of this website.

The names, brands, images, logos and distinguishing features, which belong to other persons and which have been granted for use on woodytalk.gr in the context of a contractual relationship between them, are exclusive trademarks of said persons protected by the relevant trademark laws and intellectual and industrial property. Their appearance on the website can in no way be understood as a transfer or assignment of a license or right to use them. Therefore, the Company is not liable for any responsibilities arising from the unfair use by third parties of the above trademarks and distinguishing features of third parties.

User Obligations

All users of woodytalk.gr, without exception, agree that they will not use it to publish, send, share by e-mail or transmit in other ways content which:

– is threatening, illegal, offensive, harmful, annoying, libelous, defamatory, obscene, vulgar
– violates the privacy of a third party, expresses racial, ethnic or other discrimination and shows empathy
– may cause harm to any minor in any way
– does not is entitled to be transferred or transmitted in accordance with laws or contractual or managerial relationships
– infringes any patent, trade secret, trademark, copyright or other proprietary right of a third party
– contains software viruses or codes, programs or files developed with the purpose of causing damage, the destruction of the operation of any software or computers
– is intended to collect or store personal data of any user.

Any form of such content intentionally or unintentionally violates applicable Greek and Community legislation and its provisions.

Products' market

woodytalk.gr makes every effort to provide high quality services. However, errors cannot be excluded. For the safety and efficiency of purchases, we invite you to contact us if you find that a product is offered at an unusually low or high price in relation to its market value or any other error.

When placing your order you will receive an automated e-mail which will state the details of your order.

Return of products - Right of withdrawal

You have the right to return the products you have purchased and to request their replacement in all cases in which incorrect or defective products have been delivered to you through proven fault of our company. For any question contact us.

Returns on bulk products in cases where no mistake has been made by our company are not accepted for hygiene and safety reasons.

The customer is obliged to check the products for defects upon receipt and to notify the existence of defects to the company without delay and in any case within 1 day of receipt.

In the event that article 14 of Law 2251/1994 applies, the customer may withdraw from the contract within a period of 14 days from the day he received the respective product. Withdrawal is done only by submitting the relevant statement via email and in any case within the above deadline. A condition for withdrawal is that the Product has not been unpacked.

The company fulfills all the obligations provided for in the Civil Code for the seller. In particular, in the event of a defect in the product we sell you, you can (a) request that it be repaired at no cost to you, unless this is impossible or requires disproportionate costs or that it be replaced with another, or (b) withdraw. The above obligations of our Company cease in the event that the defect has been caused by you, or the product being returned has dirt, wear, abrasions, creases and generally creates the impression that it has been used beyond what is necessary to establish its suitability , or in a narrow or broad sense of force majeure. In any case, the products must be accompanied by the necessary legalization documents and receipts.

Product wear and tear

It is recommended that customers of the online store, when they receive products that have been damaged or completely destroyed, contact the courier company within 24 hours from the time of receipt. In order to compensate for any damage, the products must not be removed from the package and delivered exactly as received.

Order cancellation

The order can be canceled in the following cases:

• Before the order is completed and during the online process.
• If the online order has been completed but the product has not yet been shipped, you can contact us.
• If the online order has been completed and shipped, it cannot be canceled except in special cases, after relevant communication and examination of your request.

Secure Transactions

If the user chooses to pay for his order via online payment, he will have to fill in his card details. The online card payment service is supported by Piraeus Bank. We have taken all the necessary technical means to secure the transaction and under no circumstances do we retain card details in any form. However, users should ensure that the environment from which they carry out the transaction is secure and that there is no risk of their data being leaked.

To ensure the transaction, once the user fills in his card details, he will be taken to a secure environment in which the details are subject to an encryption process before being sent so that they cannot be read by third parties and is a security mechanism for electronic transactions.

Privacy Policy

This Privacy and Personal Data Protection Policy defines the basic details regarding the relationship of your personal data with woodytalk.gr owned by DEVETZIS VASILIO (hereinafter the "Company").

Our Company is committed to protecting the personal data of its visitors and to comply with the relevant provisions on the protection of personal data (Law 2472/1997 on the protection of the individual from the processing of personal data), as well as the General Data Protection Regulation EE 2016 /679 of the European Union (GDPR).

The Company is committed to safeguarding the privacy of all visitors to the website woodytalk.gr and to protecting any personal data you provide us.

Privacy

Personal data is information about a visitor to our website as defined by applicable law, such as name, email address and telephone number.

In general, you can use the website without telling us who you are or revealing any information about yourself. Our server collects source IP addresses for information technology (IT) purposes, facilitating you to connect to our platform and providing you with our services.

We may also collect your personal data, such as your name and email address, with your consent whenever you email us your details. You are not required to provide us with additional information that we request when it is not necessary to provide our services.

For data processing where you have given your consent, you have the right to refuse or withdraw it at any time.

How we protect your personal data

Persons under the age of 15 must obtain the permission of their parent or guardian before providing us with any personal data.

External links (LINKS)

Our website may contain links to other websites which are not controlled by us and are not covered by this Information Statement on the Protection of Personal Data and the use of Cookies. They may collect information from you to be used by them in accordance with their Privacy Policies, which may differ from ours. Our company bears no responsibility.

Third party services and tools we use

Google Analytics – We use Google Analytics to track key statistics on our website.

Access, update and delete data

You have the right to see and edit the personal data we hold about you. You can also ask us to make necessary changes or delete the personal data we hold about you. Contact us using the contact details provided in the relevant section.

Withdrawal of consent

You have the right to withdraw your consent at any time, without affecting the lawfulness of consent-based processing prior to withdrawal. Contact us using the contact details provided in the relevant section.

Complaints/Complaints

You have the right to file a complaint with the national data protection authority by sending your request to the Personal Data Protection Authority (dpa.gr).

Use of Cookies

This website uses cookies to distinguish you from other users of our website. This helps us give you a good experience when you browse our website and also allows us to improve our website.

What are cookies?

"Cookies" are small pieces of files in text format, which are stored in the user's browser when he visits a website. The information that is stored on the user's computer may contain information such as which pages the user visited, the date and time of the visit as well as a random and unique user identification number. In no case do cookies contain personal information or information that would allow anyone to contact the website visitor, by phone, e-mail, etc. In addition, with the use of cookies there is no access to documents or files on your computer. With this use, the website is able to store useful information about the user's browsing on it, as well as read this information to provide the user with a unified browsing experience. In addition, cookies help us see the performance and traffic of our website, improving its presentation and content, according to the preferences of our visitors.

First-party cookies

These are cookies that are installed in the browser by the website you are visiting. This includes assigning a unique identifier to you for the purpose of tracking your browsing on it. Website operators often use first-party cookies to manage visits and for identification purposes.

Third-party cookies

These are cookies used by third parties, such as e.g. social networks, to track your visits to the various websites on which they advertise. The website administrator has no control over these third-party cookies.

What cookies do we use on our Website?

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be disabled. They are usually only set in response to actions you take. You can set your browser to block cookies or notify you about them, but then some parts of the website will not work. These cookies do not store information that identifies you.

Functionality Cookies

These cookies allow websites to remember user choices such as username, language or region to provide enhanced and personalized features. They can also be used to provide services requested by the user, such as viewing videos or using social media. The information collected by these cookies can be made anonymous and it is not possible to track browsing activity on other websites. If you do not accept these cookies, the performance and functionality of the Websites may be affected and your access to its content may be limited.

Performance cookies

These cookies collect information about how visitors use the website, for example which pages they visit most often, and whether they receive error messages from websites. These cookies do not collect information that identifies the visitor. All information collected by these cookies is aggregated and therefore anonymous. They are used only to improve the way a website works.

Marketing cookies

These cookies are used to provide advertising more relevant to you and your interests. They are also used to send targeted advertising or offers, to limit the number of ads shown, and to help measure the effectiveness of advertising campaigns. They are usually placed to remember your visit to a website and share this information with other marketing channels.

In case you wish to activate or deactivate the use of cookies from your browser settings, you can visit the following websites and learn about the necessary actions you need to take.

Internet Explorer  //support.microsoft.com/kb/278835

Firefox  //support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

Chrome  //support.google.com/accounts/answer/61416?hl=en

Safari  //support.apple.com/kb/PH5042

* Please periodically check the Policy for the Protection of Personal Data and for the use of Cookies to be informed of any changes.